Refund And Return Policy

At Green Organics, we are committed to ensuring your satisfaction with every purchase. Please review our Refund and Returns Policy below for information on exchanges and refunds.

Cancellation Policy:

You may cancel your order within 24 hours of placing it for a full refund. To cancel your order, please contact us immediately at [support@greenorganics.in]. Orders that have already been shipped cannot be canceled.

Returns Policy:

If you receive a damaged or defective product, please contact us within 24 hours of receiving your order to request an exchange. We may require photographic evidence of the damage or defect to process your request.

Please note that we do not accept returns for change of mind or incorrect product selection.

Shipping Policy:

We strive to deliver your order promptly. All orders are processed and shipped within 2 business days of receipt. Once shipped, you can expect your order to arrive within the designated shipping timeframe.

Refund Policy:

Refunds will only be issued for returned products that meet the conditions outlined in our Returns Policy. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Exceptions:

  • Shipped Products: Once an order has been shipped, it cannot be canceled. If you wish to return a shipped product, please follow the instructions outlined in our Returns Policy.

  • Product Damage: If your product arrives damaged due to shipping or handling, we will issue an exchange upon verification of the damage. Please contact us immediately to report any damage and initiate the exchange process.

Bag Burst Exchange Policy:

For products that experience a bag burst during transit or upon arrival, we offer an exchange for a replacement product of equal value. No refunds will be issued for bag burst incidents.

Contact Us:

If you have any questions or concerns about our Refund and Returns Policy, please don’t hesitate to contact us at [support@greenorganics.in]. Our customer service team is here to assist you every step of the way.

Thank you for choosing Green Organics. We value your business and strive to provide you with the best possible shopping experience.